OVERVIEW | ELIGIBILITY REQUIREMENTS | HOW TO APPLY | LOAN DETAILS |
Original or certified true copies of the supporting documents should be presented during the filing of the claim.
A borrower may file the salary loan application at the branch nearest the place of residence or business. A member who is registered at My.SSS can submit the salary loan application online. The salary loan submitted online by an employed member will be directed to the employer's My.SSS account for certification, hence, the employer should also have an SSS Web account.
OFW members may also file their salary loan application at the SSS Foreign Representative Offices in selected countries. In case there is no SSS office in a particular country they may send their application and supporting documents to their relatives here in the Philippines and authorize them to file at the SSS branch. Documents issued in other country should be duly authenticated or certified by the Philippine Consulate Embassy.
Note: The employer shall submit an updated Specimen Signature Card (SS Form L-501) to be updated annually to avoid delay in the processing of salary loan applications.
Contact Us
Email Addresses:
member_relations@sss.gov.ph
ofw.relations@sss.gov.ph
SSS Trunkline No.: (632) 920-6401SSS Call Center: 920-6446 to 55
IVRS: 917-7777
Toll-Free No.: 1-800-10-2255777
International Toll-Free Nos.:
Asia
Hongkong: 001-800-0225-5777
Singapore: 001-800-0225-5777
Malaysia: 00-800-0225-5777
Taiwan: 00-800-0225-5777
Brunei: 801-4275
Middle EastQatar: 00800-100-260
UAE: 800-0630-0038
Saudi Arabia: 800-863-0022
Bahrain: 8000-6094
EuropeItaly: 00-800-0225-5777
UK: 00-800-0225-5777